Our 9 year old son received this goal for Christmas. It was missing one of the white top elbow's. I called Winnwell directly and they immediately worked to fix the situation. Great customer service very hard to find today. The goal itself works perfect for our needs in the cul de sac for he and his friends to play pick-up games. We don't leave it in the rain or sun. After 4 months it looks almost brand new with just a few scratches. All of his friends and their parents rave about the nice goal that it is.